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SnatcherTools™ - Frequently Asked Questions

Local REALTORS® - Fast Results

As Local Agents, we know Jacksonville.

How may we help you?

(904) 766-1677 . 1-877-ERG-Today
 
 

   
FAQs: Jacksonville-Real-Estate.com & SnatcherTools™
 
For your online viewing convenience, we have assembled the most common questions we are frequently asked. We would be delighted to answer any questions you may have in person - and your Ellen Realty Group Agent is always standing by to assist you every step of the way.
 
 
We invite you to contact us:

 
   
Telephone: (904) 766-1677
Toll Free: 1-877-ERG-TODAY (374-8632)
Through your personal Ellen Realty Group Agent
For your online convenience, via secure web form
Main Office Location: 2554 Blanding Blvd., Middleburg, FL 32068
 
   
 
   
Why should I get an account when I can search for homes on other real estate sites?
Competition is fierce for the really good properties and they sell fast. It pays to have an advantage over other Buyers and Sellers that can help you make informed decisions quickly. Ellen Realty Group has designed and created a set of online tools to help both Buyers and Sellers aquaint themselves with the local real estate market as well as quickly locate properties of interest to them.

Why would you create something called a SnatcherTool™?
We heard your call - and we answered.

For years, we heard the frustration expressed by both Buyers and Sellers when trying to access and view properties in ways that made sense to them - location, driving distance, subdivisions, one-story homes, homes with garages, homes that might make good investments, etc.

As a benefit to our current and future customers, we designed and created SnatcherTools™ in order to help our online customers locate properties that fit their personal needs and lifestyles as well as create tools they can easily use to compare other properties against a house they are considering selling, or a home they are considering buying, but first want to review current local activity before making a firm committment to buy.

Am I obligated to join if all I want to do is search for properties?
Absolutely not. You are able to freely use the SuperMegaMLS, the Local Map Search Tools and the Interactive Map as often as you want. (With so many wonderful, free tools in the Snatcher ToolBox, it doesn't make sense NOT to join though. You can even test drive the entire site for 24 hours at only $7.95!)

How does the membership work?
The Free account (LITE) gives you access to the Member ToolBox. Here you can save searches and be immediately notified of hot new listings. The LITE version is very helpful when just starting out.

The PRO Account (Paid membership) is much more sophisticated! Here you have access to powerful technology not found elsewhere. One of the best features of the PRO Version is your ability to make personal choices such as location, size, bedrooms and baths, price, lot features and other amenities - compare those to other active listings - and have the computer return custom searches based upon your priorities.

To learn more about the different SnatcherTools™ available, you can view Screenshots, see them in action on Video and read more about them in Member Benefits.

What happens to my personal information?
We value you as a customer and would never sell, rent or distribute your personal information. We only collect this information so that we can provide to you valuable services and deliver the information you have requested.

You may read more about our strict Privacy Policy here.

What is a ToolBox?
The ToolBox is where all of your SnatcherTools™ information is kept.

As a LITE Member, you can save your favorites listings and receive immediate email notification of the type of properties you are interested in, perform MapSnatcher™ distance searches, use all of the Closing Cost Estimators, Repair Worksheets, Profit Estimators, custom Mortgage Calculators and more.

As a PRO Member, you are able to also submit anonymous lender requests, perform and retrieve REO HOTSHEET calculations, compare potential Rental Cash Flow Properties, evaluate values based upon personal priorities and have full access to the MESSAGE CENTER which contains personal activity calendars of your real estate events. (All contractual customers of Ellen Realty Group are automatically registered free of charge to SnatcherTools PRO - at no charge!)

To learn more about the different SnatcherTools™ available, you can view Screenshots, see them in action on Video See SnatcherTools on Videoand read more about them in Member Benefits.

What is a SnatcherTool and why do I need one?
SnatcherTools™ are an assembly of online powerful search tools (patent pending) that Ellen Realty Group designed and created in order to assist Buyers and Sellers gather information regarding current real estate activity.

We are committed in our goals to provide you quality information, to assist you and guide you throughout the real estate process - both online and in person.

How do I get a Free account?
The SnatcherTools™ LITE Account is completely free and is obtainable anywhere on the Jacksonville-Real-Estate.com website wherever you see Free Account Sign-Up forms. You may also sign up here.
How do I get a PRO Account?
You may get your SnatcherTools™ PRO Account through the Member-Services link on most pages throughout the site, from on the landing page of your SnatcherTools™ ToolBox as well as the Member Center (LITE Members) and at the top of most pages throughout the Site wherever you see the Lock picture.

You may also sign-up here.
 
   

Once I sign up, will you pester me to buy or sell with you?
NEVER.

First, we are state licensed members of the National Association of Realtors as well as local board members of NEFAR. All licensed REALTORS© have laws that must be followed and a National Code of Ethics we are bound by as a group.

Secondly, we adhere rigorously to the Federal CAN-Spam Act, which basically requires that email communications be accompanied with link to "Opt-Out" of future communications.

Remember: Although we are extremely technologically advanced, our primary focus is as a Full Service Real Estate Agency, not a computer company. Our purpose is to assist others in reaching their goals - through our professional knowledge, training, experience and now, with powerful buying and selling SnatcherTools™ products we created for you.

 
 
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